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September 25 - 28, 2017
2017 Fall Leadership Institute
Washington, D.C.

Advancing Continuous Quality Improvement in Your Program

Sunday September 24, 2017  9:00 a.m. - 5:00 p.m.

NHSA Members: $175   Non-members: $235

The new Head Start Performance Standards raise expectations for grantees’ use of data and the adoption of continuous quality improvement (CQI) as a management process.  While introducing the new Standards, OHS cautioned that a traditional, compliance oriented approach to managing programs is no longer sufficient.   CQI processes represent an opportunity for real growth but also significant change from the familiar.  This full-day session will introduce the new world of improvement science including the theory, tools and practices that programs can use as they re-calibrate their use of data and decision processes.  The session will be led by Rick Mockler, Chief Quality Improvement Officer at NHSA, with Victoria Jones, Data and Research Manager at NHSA.   


9:00 - 10:30 AM

Introduction to the Practice of Quality Improvement

Participants will be introduced to the theory of continuous quality improvement and then will learn about the Plan-Do-Study-Act framework and several tools to help them in conducting the improvement cycle.

10:45 AM - 12:00 PM

Addressing Chronic Absenteeism

Participants will be walked through a demonstration of how to measure chronic absenteeism and apply the PDSA framework in accordance with the new Performance Standards. Participants who wish to bring a computer are welcome to turn this into a hands-on lesson by following along with the demonstration using their own attendance data.

1:30 - 3:00 PM

Data Visualization and Program Evaluation

Acorn Evaluation does valuable work within the Head Start field when it comes to data visualization and program evaluation. Acorn will provide participants with an introduction to their four step process and will expose participants to how to tell a story with data.

3:15 - 5:00 PM

Applying Quality Improvement in Your Programs

Using the knowledge learned throughout the day, participants will break out into groups by domain of interest and will apply quality improvement efforts to a real-world question. Groups will establish a research question and an evaluation plan that they can bring home to address a problem or question in their programs. Groups will report out and share their plans to create a starter kit of ideas for CQI in Head Start.